Privacy & Cookie Policy
Last Updated: November 2026 âĸ Effective for all orders & visitors on BabyPasa (babypasa.com).
1. Our Commitment to Your Privacy
At BabyPasa Nepal ("BabyPasa", "we", "our", or "us"), we deeply respect the privacy of parents and families who place their trust in us. We only collect the minimal information necessary to deliver your infant essentials swiftly, safely, and transparently to your doorstep in Kathmandu and across Nepal.
2. Information We Collect
When you browse our catalog or place an order, we may collect:
- Delivery Contact Information: Full name, Nepali phone number (+977), delivery street address, municipality/ward, and city hub.
- Order Details: Items purchased, order value, payment method (Cash on Delivery or ConnectIPS / NepalPay QR).
- Customer Communications: Inquiries made through our official WhatsApp hotline (+977-9705511177) or phone calls.
- Technical Browsing Data: Anonymized device type, IP address, and browser data through cookies for speed optimization and crash prevention.
3. How We Use Your Information
We use your information strictly for legitimate commercial and customer-care purposes:
Sharing delivery address and phone number with our verified domestic logistics partners so the courier rider can reach you.
Sending SMS or WhatsApp order confirmations, live parcel tracking links, and 1-tap OTP verification codes.
Verifying genuine Cash on Delivery requests to prevent bogus orders and protect infant product inventory.
Issuing official VAT/tax receipts compliant with the Inland Revenue Department (IRD) of Nepal.
4. Cookie Policy & Tracking Technologies
Our storefront uses essential cookies and local storage tokens (such as bp_cart and bp_customer_phone) to ensure your shopping cart does not reset when you navigate pages.
We also use industry-standard analytics tools (Google Analytics 4, Meta Pixel, and TikTok Pixel) to measure campaign effectiveness and provide relevant recommendations to parents. These analytics tools do not store sensitive payment credentials. You can disable non-essential cookies via your web browser settings at any time.
5. We Never Sell Your Data
BabyPasa does not rent, sell, or trade parent or baby data to third-party telemarketers or external advertisers under any circumstances.
6. Contact Us or Request Data Deletion
If you have questions regarding this Privacy Policy or wish to have your contact details or order history removed from our customer database, please reach out to our privacy officer: